Staff Guide NB.gg DarkRP Staff Guidelines

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OneLonelyDog

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Dec 3, 2017
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Nuclear BadAsses DarkRP Staff Guidelines

Please read these guidelines carefully, as they will tell you everything you need to know about staffing our community & servers.

We use trello to document all staff member's progress and activity. You can find our public staff records here. It's recommended to check our public staff records regularly as they show your strikes, reviews, inactive marks, etc..

If you have any questions, complaints, or suggestions, please contact a member of management.




(1) Staff Conduct

(1.0) Information
As a staff member, your actions & behavior is what represents our community. It's very important to maintain a kind and respectful attitude at all times to ensure our player growth and respect towards our team.
While on our server, it's recommended to have the following resources open:
-Punishment/Banning Guide- (Staff are required to use this guide to punish players on the server)

(1.1) Staff Rules
  1. Staff must be present in a discord voice channel while on the server.
    • Info: Our discord is here.
      • Exceptions:
        • You're in a call with a player that's providing video/screenshot evidence for an active case.
        • A member of management has given you permission to leave.
  2. Staff are required to explain to a player what rule they've broken before they can punish them.
    • Info: Always make sure a player is fully aware of what rule they've broken, and what punishment they'll be receiving.
    • Info: Before your punishment is valid, a player must be aware that they're getting punished, and for what reason.
  3. Staff may not have active staff/management duties in other official communities.
    • Info: While you're staff here, you may not own/staff for another official community.
  4. Staff who are the rank of Moderator+ are required to comment on every application.
    • Info: You must include a reason for your plus one, negative one, and neutrals on staff applications, reports, and appeals.
      • More Info: Your job is to rate the application constructively. You may not directly insult or slander a person on their application.

(1.2) Behavior
  1. Listen to your superiors at all times.
    • Info: If you feel that your superior is abusing their authority, contact a member of management.
      • More Info: You're allowed to freely express your opinion to your superiors as long as you're respectful while doing so.
  2. Staff are required to maintain a professional & respectful attitude at all times.
    • Info: Always respect players, peers, superiors, other communities, etc.
  3. Staff must remain unbiased at all times.
    • Info: No matter who you're dealing with (friends/family/spouse/people you don't like), always set aside your feelings and punish/treat them fairly and equally.
  4. Staff must NEVER disturb players while they're roleplaying.
    • Info: Of course an exception would be if they've broken rules or you have probable cause to pull them from roleplay.
  5. Staff may not abuse their staff privileges.
    • Includes:
      • Unnecessarily physgunning/using commands on players & staff.
      • Using staff authority to bend the rules/wrongfully punish players & staff.
      • Kicking/banning players & staff for reasons other than what rules they've broken.
      • Kicking/banning yourself from the server.
  6. Staff may not use staff powers/commands off-duty.
    • Info: Using staff commands off-duty is considered an abuse of staff privileges.
      • Exceptions:
        • A player is attempting to crash the server.
        • A player is MassRDMing.
        • You're needed for a sit, but the staff member cannot bring you.
      • More Info: It's recommended to kick a crasher, and to jail a MassRDMer, however, you must go on duty to handle the rest of the situation.
  7. Staff may not participate in roleplay while on-duty.
    • Includes:
      • Giving money to players.
      • Giving/dropping inventory items to players.
      • Gambling in casinos.
  8. Staff may not go AFK for long periods of time while on the server.
    • Info: You may not go AFK for longer than 25 minutes.
      • More Info: NEVER go AFK while on duty. If you're going AFK even for a couple of minutes, switch to the AFK job.
  9. Staff are prohibited from doing any sort of staff work while under the influence of drugs or alcohol.
    • Info: We do NOT tolerate this, and will take the necessary steps to remove you from our team.



(2) Staff Activity
(2.0) Information
In this section, you'll learn everything you need to know about our activity system and our requirements regarding activity.
(2.1) Activity Policies
  1. Going inactive for 4+ days unless a reason is provided is prohibited.
    • Info: If you've been inactive for 4+ days without contacting a member of management, you're eligible for an inactive mark or a demotion from our team. Communicate with us!
      • More Info: Information about "inactive marks" and "demotions" can be found in (3.4 Demotions)
  2. Staff must attend every staff meeting.
(2.2) Leave Of Absence (LOA)
A LOA (Leave Of Absence) is what we allow staff to take when they want a break, or have IRL things to take care of. When on LOA, you're excused from all staffing/activity requirements so you can focus more on other things.
Before you're able to go on LOA, you must post a LOA request using our LOA Template.




(3) Staff Punishment System
(3.0) Information
In this section, you'll learn everything you need to know about our punishment system.
(3.1) Infractions
An infraction is a different form of a written warning for a staff member. You'll receive an infraction on your record if you break our rules/guidelines. Receiving 2/2 infractions makes you eligible for a staff strike.
(You can view your current infractions in our public staff records.)
(3.2) Inactive Marks
When you're inactive for 4+ days without contacting a member of management, you'll receive an inactive mark. Receiving 2/2 inactive marks makes you eligible for a staff strike/demotion.
(You can view your current inactive marks in our public staff records.)

(3.3) Staff Strikes
Staff strikes are given to staff who receive 2/2 infractions/inactive marks or have broken our rules/guidelines. Receiving 3/3 staff strikes will result in a full demotion from our team. Receiving 1-2 strikes may result in a suspension if necessary.
(You can view your current staff strikes in our public staff records.)

(3.4) Demotions
Demotions are given to staff who receive 3/3 staff strikes or have been inactive for 4+ days without contacting management. Demotions are usually handed out during our staff meetings.
(If you were demoted, you can contact a member of management for the reason.)



(4) Staff/Community Meetings
(4.0) Information
Staff/community meetings are hosted every week on Saturday at 7:00pm CT. We host staff meetings to ensure proper communication between players, staff, and management, and to allow them to bring up topics, suggest changes, ask questions, etc.
(We normally hand out promotions/demotions during meetings, and rarely outside of them.)
(4.1) Community Meetings
During community meetings, both players and staff are allowed to attend. Community meetings are more lenient than staff meetings since we don't require staff & players to be 100% serious during them.
(Staff promotions are given ONLY during community meetings)

(4.2) Staff Meetings
During staff meetings, only staff are allowed to attend. Staff are required to remain 100% serious during staff meetings. We use this time to privately discuss staff/server related things openly and freely among staff.


(5) Ranks & Their Duties
(5.0) Information
In this section, you'll learn what we expect from each rank, their activity requirements, and their privileges from low to top.
If you were promoted and feel you can't meet our requirements for duties or activity, contact a member of management.
(Privileges carry over to the rank above them.)

Trial-Moderator
Duties:
  • You're required to take more sits than any other staff member.
    • Info: As a Trial-Moderator, your goal should be to gain experience and to show your trainer that you're fit for a position in our team.
  • Learn and memorize our staff guidelines, ban/punishments guide, darkrp rules, and our darkrp job rules.
    • Info: Before you're fit for a Moderator+ position, you must have a very decent understanding of our rules/guidelines.
Activity:
  • Remain active every day for at least 30m - 1h
    • Info: If you miss 1-4 days, it's recommended to contact your trainer or a member of management your reason.
Privileges:
  • You may do whatever you want in "Admin Land"
    • Info: If it causes noise/lag or any kind of disturbance for players, refrain from doing so.
  • You're allowed to use money making entities in "Admin Land" under the circumstance below.
    • Circumstance:
      • You have under 5mil in-game cash
Moderator
Duties:
  • You're expected to handle sits and assist players with their needs on our server.
    • Info: The Moderator position is an average rank in the staff team. Your only duty is to maintain the server unless you join a department.
Activity:
  • Remain active every day for at least 1h - 2h
Privileges:
  • The ability to join a department (Training Department)
    • Info: If you wish to join a department or have questions about departments, please contact a member of management.
  • You may build bases while on-duty.
    • Info: If a player requests to use the base you're building in, you must remove it.
      • More Info: This only applies when you're building while on-duty.

Senior-Moderator
Duties:
  • Make sure Moderators & Trial-Moderators are doing they jobs.
    • Info: As a Senior-Moderator, you have full authority over lower ranks and considered their superior.
      • More Info: You're responsible for ordering staff to handle sits, enforcing guidelines/rules to staff, and punishing staff in-game if necessary.
    • Info: if you see a T-Mod or a Mod handling a sit, watch over it and make sure they're handling it correctly. If they make a mistake, politely confront them.
      • More Info: It's recommended to tell a member of management whenever a staff member makes a mistake so they're aware.
Activity:
  • Remain active every day for at least 2h-3h
    • Info: If you miss 1-2 days, it's recommended to contact a member of management your reason.
      • More Info: If necessary, we can make exceptions for activity requirements.
Privileges:
  • You're not expected to handle sits unless your help is needed.
    • Info: Since your job is to watch over staff, you're not required to handle as much cases as a T-Mod or a Mod is.
      • More Info: If all lower ranks are filled with cases, you're expected to help out and handle some cases yourself.
  • Authority over all ranks below you.
    • Info: Abuse of of this privilege is NOT tolerated.

Head-Moderator
Duties:
  • Make sure S-Mods, Mods, and T-Mods are doing their jobs.
    • Info: As a Head-Moderator, you have full authority over lower ranks and considered their superior.
  • You're responsible for writing performance reviews.
Activity:
  • Remain active every day for at least 2h - 3h
    • Info: If you miss 1-2 days, it's recommended to contact a member of management your reason.
      • More Info: If necessary, we can make exceptions for activity requirements.
Privileges:
  • No special privileges other than what's listed in the ranks below you.
Trial-Administrator
Duties:
  • Get acquainted with your new position/commands.
    • Info: You're one step away from reaching the final position in the team.
      • More Info: As a Trial-Administrator, you gain access to more commands and duties. We want to make sure you're able to handle this position before determining that you're ready for Administrator, the final rank in our team.
Activity:
  • Remain active every day for at least 2h - 3h
    • Info: If you miss 1-2 days, it's recommended to contact a member of management your reason.
      • More Info: If necessary, we can make exceptions for activity requirements.
Privileges:
  • Access to more staff commands usable on our server.
  • Ability to host events for players.
    • Info: If the event requires things that can only be spawned through the entities, weapons, npc menus, contact a member of management to assist with the event.
  • Instant acceptance into any department.
Administrator
Duties:
  • Maintain our public staff records.
    • Info: You're responsible for writing performance reviews, handing out infractions/inactive marks/strikes given by management.
Activity:
  • Remain active every day for at least 2h - 3h
    • Info: If you miss 1-2 days, it's recommended to contact a member of management your reason.
      • More Info: If necessary, we can make exceptions for activity requirements.
Privileges:
  • You may use staff commands off-duty.
    • Info: You may ONLY use commands off-duty if you cloak yourself in-game.
      • More Info: You may uncloak while handling a sit so players can see you.
Head-Administrator
Duties:
  • Manage our public & private staff records.
    • Info: As a Head-Administrator, you're responsible for writing public/private performance reviews.
  • Help the Staff-Manager(s), Assistant-Manager(s), and Super-Administrator(s) decide promotions/demotions.
    • Info: Before meetings, you're expected to meet with management to discuss staff performance and help decide promotions/demotions.
  • Punish staff who break our rules/guidelines.
    • Info: You're able to give infractions, inactive marks, and staff strikes when necessary.
  • Handle staff conflicts
    • Info: You're responsible for solving conflicts between staff members.
      • More Info: You're expected to report ALL conflicts in our private records.
Activity:
  • Remain active every day for at least 3h - 4h
    • Info: If you muss 1-2 days, it's recommended to contact a member of management your reason.
      • More Info: If necessary, we can make exceptions for activity requirements
Privileges:
  • Ability to decide promotions/demotions.
  • Ability to punish staff members if necessary.
  • You may use commands off-duty without cloaking yourself.
Super-Administrator
Duties:
  • Manage our private staff records, public staff records, and all department boards.
  • Help the Staff-Manager(s) and the Assistant-Manager(s) decide promotions/demotions.
    • Info: Before meetings, management discusses staff performance and decides promotions/demotions.
  • Punish staff who break our rules/guidelines.
    • Info: You're able to give infractions, inactive marks, and staff strikes when necessary.
  • Handle staff conflicts.
    • Info: You're responsible for solving conflicts between staff/community members.
      • More Info: You're expected to report ALL conflicts in our staff/community private records.
  • Tend to the community.
    • Info: You're expected to help out wherever you're needed throughout the community.
Activity:
  • Super-Administrators aren't required to have server activity.
    • Info: Super-Administrator+ is considered management, and should focus more on the community. However, regular DarkRP activity is encouraged.
Privileges:
  • Ability to host a staff/community meeting if a Staff-manager or an Assistant-Manager isn't/cannot.
  • Management over the entire community.
    • Info: Super-Administrators have the ability to help manage community-related things.
Assistant Staff-Manager
Duties:
  • You own and oversee the Training Department.
  • Decide promotions/demotions for staff members.
    • Info: Before meetings, management discusses staff performance and decides promotions/demotions.
  • Assist the Staff-Manager
    • Info: As the Staff-Manager's assistant, you're expected to assist in anything the Staff-Manager requires/does.
Activity:
  • Assistant Staff-Managers aren't required to have server activity.
    • Info: Assistant Staff-Manager+ is considered management, and should focus more on the community. However, regular DarkRP activity is encouraged.
Privileges:
  • Own & manage your own department.
Staff-Manager
Duties:
  • You oversee the entire staff team.
  • Decide promotions/demotions for staff members.
    • Info: Before meetings, management discusses staff performance and decides promotions/demotions.
  • Manage Staff-Applications.
    • You accept, defer, or deny applications on our forums.
      • Info: You have five days to accept, defer, or deny an application since it was posted.
        • There can only be a maximum of three deferred applications at once.
        • Once an application is deferred the staff manager has two days to accept or deny the application.
Privileges:
  • Manage the entire Staff Team.




Credits:

Larry - Original creator of the guide
OneLonelyDog - Redo of the entire guide.
 
Last edited by a moderator:

OneLonelyDog

Not a furry
Forums Manager
Community Manager
Staff-Manager
Dec 3, 2017
163
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28
V1:

Released new staff guidelines.
 
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